Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
The prices will range on each floor plan depending on the updates done inside the apartment. Updated units may include newer flooring, countertops, kitchen appliances, lighting, faucets, etc.
What is the application fee and is it refundable?
Application fees are $35 per person 18 and older occupying the apartment. You may pay these online by credit card. All application fees are nonrefundable once an application has been screened.
How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Which utilities do I pay?
Residents are responsible for paying the electricity/gas and what they would like for cable/internet.
What is the security deposit?
Our standard security deposit is $300 but can vary depending on screening results.
When is my rent payment due?
Rent is always due on or before the first of the month.
What day of the month am I liable for a late charge?
Rent is always due on the first and a $60 late fee is assessed on the 4th of every month (even Sundays and holidays).
How can I pay my rent?
You can pay rent online with a bank account or credit card or in the office with a check. We do not accept cash, money orders, starter checks, postdated checks, or incomplete checks.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed with a combined weight of 150 pounds. A $400 initial pet fee is required (with an additional $400 refundable deposit if there is a pet under 1 year of age). The monthly pet rent is $35 per pet. Breed restrictions apply, please contact the office.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. 60 day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount.
How can I refer a friend?
Refer a friend, family member, co-worker or anyone to move to the Hampton at Coral Ridge and we will give you $300 (received as a credit towards your rent) once they have moved in and paid their first month’s rent! Make sure your referral mentions you sent them at their tour to qualify!
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible through, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable services?
Yes, residents can set up services with either Mediacom or DirectTV
Can I grill on property?
You are allowed to use gas or electric grills on the property. Restrictions apply to wooden decks. Please contact the office with questions.
I’m locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.
I’ve lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
Is Renter's Insurance required?
Yes! We have partnered with a national renter's insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation, so there is nothing further you would need to do.
If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage. Hampton at Coral Ridge Apartments must be listed as an additional interested party or interested party on your renter's insurance policy:
Hampton at Coral Ridge Apartments
PO Box 498067
Cincinnati, OH 45249